are we switching to 311? can we get a clear answer?

I doubt it. I have sent other issues thru 311 and had issues:
They were sent to Boston even though the address was In Chelsea. I verified on the map and the issue is placed in Chelsea so I don’t know what the issue is...

Once the ticket is sent to Boston by 311, the city of Boston closes the ticket down without action nor is the ticket re routed to Chelsea.

I’m feeling the 311 app a bust.

Grab a bucket wash it yourself.

This is out side of a building grab a bucket of water and soap. Next your going to call for them to clean your hallway too.

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